Before returning goods, please contact the vendor first to discuss the issues you are having. In over 95% of cases they are able to sort out the problem by giving technical support, without you having
Before returning goods, please contact the vendor first to discuss the issues you are having. In over 95% of cases they are able to sort out the problem by giving technical support, without you having
Before returning goods, please contact the vendor first to discuss the issues you are having. In over 95% of cases they are able to sort out the problem by giving technical support, without you having to send anything back.
If there are irremediable defects with the devices, you can return them for repair or replacement under twelve month warranty.
Who pays for returning items?
The cost of shipping a probable faulty item back to China would be borne by the customer. This cost may be refundable if a serious error has been made by vendor.
The expense of shipping replacement items and parts back to customers is borne by vendor. The vendor also bear the cost of taxes and charges from importing returned items back through China Customs.
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